Returns & Exchanges

At Zulay Kitchen, we stand by the quality of our products with our Kitchen Happiness Guarantee, offering hassle-free returns within 30 days of purchase. If you are not 100% satisfied with your kitchenware, we are committed to making it right through a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Follow the prompts to select the items you wish to return and download your prepaid shipping label.

• 3.
  Pack Your Items

  Securely place the unused kitchen tools in their original packaging to ensure they arrive back to us safely.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.