Frequently Asked Questions
Everything you need to know about your Zulay Kitchen experience.
What is the Zulay Kitchen Lifetime Guarantee?
We stand behind our products 100%. If you are ever unhappy with your kitchen tool, we will replace it or provide a full refund, no questions asked.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Zulay Kitchen products dishwasher safe?
Most of our products, including our stainless steel milk frothers and silicone utensils, are dishwasher safe. Please check the specific product packaging or manual for item-specific care instructions.
Do you offer international shipping?
Currently, we primary ship within the United States. We are working on expanding our reach to home cooks worldwide in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I contact customer support if I have an issue?
Our friendly customer service team is available via email at [email protected] or through our website contact form. We aim to respond to all inquiries within 24 hours.